OCS eCommerce
OCS Access offers, a robust, yet affordable, e-Commerce solution specifically designed and developed for the Office Coffee Service community. Our state-of-the-art online ordering system provides a pleasant and efficient buying experience for customers thus helping OCS operators to retain and strengthen relationships. At the same time, OCS operators can enjoy the cost savings and efficiencies of an online ordering system, which allows them to compete more effectively in the industry.
OCS Access provides web-based e-commerce software to OCS businesses serious about online sales. OCS Access is an solution provider & application developer, meaning that the software developed by OCS Access is also hosted, managed, and maintained by us. The OCS Access solution is designed to interface with numerous backend systems which allow the orders to be written directly into your system. For companies who do not have backend business systems, orders can simply be routed to an email address you specify or ifchoose not to integrate, OCS Access now offers a cloud-based backend solution.
- Set yourself apart from your competitors.
- Accept orders 24x7 even when you are closed and no-one is there.
- Enhance the customer experience while lowering the cost of doing business.
- Increase brand awareness. More info = more selling opportunities & the potential for deeper penetration into existing accounts.
- OCS Access is a monthly subscription based service, just like Office 365 and many other Internet based services. You are not locked into a long term contract and you can cancel your subscription at any time.
- Decreased time to market! The ability to seize opportunities for competitive advantage increases as the amount of time required to announce changes to your product & service offerings is reduced.
- Eliminates errors made during the re-keying of faxed orders. Customers enter their own orders allowing customer service reps to focus on other tasks.
- Use your website as a customer retention tool. The value of an existing long term customer is many times greater than that of acquiring short term business.
- Customer service becomes self service. Present a one-to-one business service environment to your customers at a fraction of the cost of additional customer service personnel.
The OCS Access Difference
We are an industry-specific solution focused on OCS, Vending, Bottled Water, and Food Service Companies. This means we are focused in the areas that are important to you and your customers. We have a unique knowledge of the industry, which allows us to assist you in planning & using your site most effectively. An understanding of the market you serve & the typical operating flow of companies like yours is critical to the development of a successful solution. Because we service only your industry, our solution is highly customized to contain features specific to the needs of OCS, Vending, Bottled Water, and Food Service Companies not found in other 'canned' solutions (i.e. Bottle Deposits, Pre-Calls, Route Schedules, Open Account Billing, etc). Everything about our system, from the way products are displayed, to customer specific pricing, to the way customer accounts are handled was written specifically for the way OCS operators/Bottled Water companies work.