OCS Access was founded in 2003 by a group of software development professionals who were approached by a local OCS Operator who desired online ordering. After a brief period of investigation, we quickly realized that there was no online ordering solution tailored specifically to the needs of OCS operators and their customers. It was at that point that we began developing our own Online Ordering solution designed to service the OCS / Vending and associated marketplace.
Today OCS Access continues to focus specifically on the office coffee service, vending and related industries with a pool of talent that includes traditional Windows programming, full graphic design capabilities, web programming and development, and more.
We are happy to be able to offer our customers a range of Internet and graphics related services such as eCommerce, Search Engine Optimization, Email Design & Broadcasts, Mobile Device solutions, Graphics for traditional and large scale print media and more.
What makes OCS Access different from other web companies?
Today, the world is changing so rapidly that by the time we learn something, it has often changed in some way, shape or form. At OCS Access, we work continuously to ehnance not only our technical knowledge, but more importantly, industry knowledge; knowledge of the methodologies, products, processes and systems that make the OCS industry unique to every other operation. We subscribe to all industry publications, keep in regular communication with industry trade associations, and draw from the wide range of experiences of our customer base. This allows us to indentify the most important features of our software to enhance, based on OCS industry trends. Our breadth of experience enables us to help you make the right decisions when it comes to evaluating specific technologies or solutions. In addition, the depth of our knowledge will help you to navigate potential pitfalls that could cost your company money.
While everyone at OCS Access has a technical background, our singular focus on your industry means we are also a group of people who are familiar with OCS and Vending from an operational standpoint. Our solutions are designed to assist you in the way you do business and allow you to offer new capabilities to your own staff as well as your customers and to keep you competitive and more appealing to prospects.
Our Goals For Your OCS Business:
Create work that targets your appropriate audience - Office Coffee, Vending, Water and Foodservice Customers.
We want to continue developing software that automates steps in the sales cycle making your OCS operation more efficient.
New markets can be created by using software by servicing customers in a new way, or simply serving the existing market better.
Eliminating waste, speeding up processes and eliminating repetition all manage costs associated with your OCS operation.
Increase Brand Value
Websites and the software running on them shape the perception clients have about your company and brand. OCS Access software will increase your perception in the marketplace.
Provide More Value To Your Employees
Making the jobs of your employees and the hectic schedule of your customers better is another goal our software will meet.
Fast and Friendly Service
Our employees are professionals and enjoy working for OCS Access. We understand the need to promptly react to our customers' needs and do it because we enjoy it.
Our professional staff, with over 50 years of combined experience are here to get your job done right, the first time. We are also here to be your knowledge source, we are happy to answer any of your questions about your system.
OCS Access prides itself in offering superior service and the highest quality industry-specific software available.
See what some customers are saying about OCS Access.
OCS Access has helped reinforce our company's position with our existing customers while positioning us for growth. We have been able to acquire new business more effectively by utilizing the site as a sales tool. The site enables the customer to order what they want - when they want...at their convenience. Customers are ordering products which they were not previously aware that we carried. The site is a great tool to increase sales while the automated process helps reduce product errors and data entry. The sales on the site are growing month over month and the customer response has been great!
OCS Access has provided Corporate Coffee Systems with both a superior graphically-designed web site as well as E-commerce software that provide the CCS customer with a trouble-free experience when placing their orders on-line. Our new site has portrayed both our professional image and our commitment to the Customer experience. The ease at which a visitor can navigate our site, view our Products & Services or Sign-up as a new customer is a tribute to the back-end system that OCS Access pioneered and maintains. OCS Access has provided us with very responsive support and has been very helpful in both programming options and design. The OCS Access web site has been a GREAT tool for Corporate Coffee Systems to build its on-line business and market itself to a new generation of office refreshment product purchasers.
OCS Access, in very short fashion, has given us a significant web ordering site. Customers now have control of signing up and doing business with us at their convenience. We have had great customer feedback as the site has evolved. OCS Access has been able to do customizations to help up market the products that we want to sell most. The backend system, that automatically enters orders, updates customer files along with sending out email reminders and order confirmations is really the icing on the cake!